Shipping Information and FAQs
We're excited to help you get your custom-branded merchandise delivered right to your doorstep. Below, you'll find helpful information about our shipping process and answers to some frequently asked questions.
Shipping Information
Shipping Methods: We offer a variety of shipping methods to accommodate your needs, including standard shipping, expedited shipping, and international shipping.
Shipping Rates: Shipping rates are calculated based on the weight of your order, the shipping destination, and the selected shipping method. You can view shipping rates at checkout before completing your purchase.
Delivery Times: Delivery times vary depending on the shipping method selected and your location. Standard shipping typically takes between 3-7 business days within the United States, while international shipping may take longer.
Order Processing: Please allow 1-3 business days for order processing before your order is shipped. During peak seasons or promotional events, processing times may be slightly longer.
Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your order and monitor its delivery progress.
Shipping FAQs
Do you offer international shipping?
Yes, we ship our products worldwide. International shipping rates and delivery times vary depending on the destination country and shipping method selected.
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your order and track its delivery progress.
What should I do if my order is delayed or lost in transit?
In the rare event that your order is delayed or lost in transit, please contact our customer service team for assistance. We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible.
Can I expedite my shipping?
Yes, we offer expedited shipping options for customers who need their orders to arrive quickly. Expedited shipping rates and delivery times are available at checkout.
Are there any restrictions on international shipping?
Some countries may have restrictions or limitations on the types of products that can be imported. It is the customer's responsibility to ensure that the items they are ordering comply with the customs regulations of their country.
Do you ship to PO boxes or APO/FPO addresses?
Yes, we can ship to PO boxes and APO/FPO addresses. Please ensure that you provide accurate and complete address information when placing your order to avoid any delivery delays.
If you have any additional questions or concerns about shipping, please don't hesitate to contact our customer service team. We're here to help ensure that your order arrives safely and on time!